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Remote Solutions Consultant

Mansfield, Massachusetts
Job Type
1 Sep 2022
eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud - the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions.

You will make an impact:

As the Solution Consultant (SC), you will be responsible for working with Business Development to demonstrate the elluminate Clinical Data Cloud to targeted prospects. In this role, you will work directly with Business Development Directors in identifying customer challenges in relation to leveraging their operational and clinical data and use those insights to formulate and conduct product demonstrations to address the client pain points.

Accelerate your skills and career within a fast-growing company while impacting the future of healthcare.

Your day to day:
  • Articulate a broad understanding of the challenges the Life Sciences industry faces with gaining control and leveraging clinical, operational, and real-world data related to clinical development
  • Understand and articulate how eClinical, and elluminate solves these challenges and helps implement a clinical data strategy
  • Work with Business Development Directors to understand specific data challenges and necessary use cases of a targeted client for structuring a product demonstration
  • Ensure elluminate demonstration environment is adequately configured with demonstration data to perform needed product demonstrations
  • Train on, and in turn be able to discuss technical aspects of elluminate to include elluminate infrastructure and IT requirements
  • Train on and be able to showcase technical aspects of elluminate to include data ingestion, mapping, standardization and elluminate core functions
  • Train on and be able to showcase advanced analytic scenarios using elluminate's Clinical Data Analytics, Clinical Trial Operation Analytics, Data Central, Oncology Analytics, CTMS insights, RBQM and Statistical Computing Environment (R/Python/SAS)
  • Script potential use case based on elluminate capabilities and the above-mentioned modules for various targeted functions during sales process
  • Work with internal product teams to learn and articulate the value and functionality of product enhancements and new releases
  • Provide customer feedback received from customer meetings and demonstrations to appropriate internal teams including Product, Engineering, and others as appropriate
  • Work with manager to share best practices to further enhance our product demonstrations and exposure to elluminate in the industry
  • Represent eClinical and demonstrate elluminate at trade shows where appropriate
  • As applicable, work with Sr. Director of Data Strategies to respond to RFP's/RFIs regarding clinical data repositories

Take the first step towards your dream career. Here is what we are looking for in this role.

  • Knowledge of Clinical Trial processes, specifically as they related to data collection, management, and preparation for statistical analysis
  • Strong understanding of clinical data systems to include collection sources such as EDC, CTMS, Safety, ePRO / eCOA, IRT and other acquisition technologies.
  • Ability to work with technical / engineering staff and translate new software features into real world examples
  • Experience demoing clinical systems such as EDC, CTMS, Analytics etc.
  • Ability to think logically to solve complex problems
  • Excellent verbal and written communication skills, organizational and time management skills
  • Solid analytical and technical skills with regard to software applications
  • Strong collaboration and team-building skills
  • Strong client facing and presentation skills
  • Self-motivating, able to assume responsibility and work autonomously in a professional manner
  • Bachelor's degree preferred (analytic discipline a plus)
  • 3+ years of relevant experience in clinical/biomedical and/ or software development environment
  • 1+ years of experience working with at least 1 programming language (preferably SQL, SAS, Python, or R)
  • Good experience working with clinical trials in a data management-related role, or equivalent combination of education and experience
  • Ability to translate specifications into a cohesive demonstration
  • Ability to react to constructive criticism and remain neutral
  • Experience in a similar role that requires a mix of technical and client-facing skills would be a plus, for example (but not limited to):
  • Solutions engineer/architect/developer with customer-facing and/ or demo responsibilities
  • Lead engineer/developer with customer-facing and/ or demo responsibilities (line management responsibilities would also be a plus)

Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. We have shared our story, now we look forward to learning yours!

We are proud to be an equal opportunity employer that values diversity. Our management team is committed to the principle that employment decisions are based on qualifications, merit, culture fit and business need.
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  • Job Reference: 700892625-2
  • Date Posted: 1 September 2022
  • Recruiter: eclinical solutions, llc
  • Location: Mansfield, Massachusetts
  • Salary: On Application
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent