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IT Support Analyst

Malton, Yorkshire
Job Type
22 Sep 2022

IT Support Analyst

Malton (North Yorkshire)


£25,000 + On-Call + Benefits

IT Support Analys t needed for a superb permanent career opportunity based in Malton (North Yorkshire). Start ideally in October/November 2022.

A chance to join a leading global manufacturing business. Working as part of an IT Support & Operations Team providing providing 24/7 cover on shift-rota basis.

Key experience + tasks will include:

  • Diagnosing, trouble-shooting and resolving IT support incidents for end users across a range of IT Software/Hardware.
  • Managing IT change and service requests to agreed service levels (SLAs).
  • Escalating any serious or complex IT issues to address recurring service issues.
  • Liaising with end users, external 3rd party suppliers + customers both face-to-face and remotely.
  • Ensuring IT asset management process is followed for end user devices, including user access control and licencing.
  • Must have a full UK driving licence and be open to travel to other sites.
  • On-call rota (1 week in 4), with additional on-call allowance payment.
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  • Job Reference: 719117210-2
  • Date Posted: 22 September 2022
  • Recruiter: Syntax Consultancy
    Syntax Consultancy
  • Location: Malton, Yorkshire
  • Salary: £25,000
  • Bonus/Benefits: On-Call Allowance + Benefits
  • Sector: I.T. & Communications
  • Job Type: Permanent
  • Start Date: October/November
  • Duration: Permanent (Full time)